Everything was perfect The entire process with Cookies Bouquets was perfect. We ordered 8 centerpieces from them with custom 7 cookies in each centerpiece. We gave them the art for the cookies we wanted to use and they had our mockups of the product ready for us on the date they promised. When it was time to pick up the bouquets, they were available on the date and time requested. The bouquets were put together 100% complete for us. They were also wrapped in bubblewrap to protect everything. All of the bouquets were securely packages for us to drive to our event (650 miles). Everything made it from Columbus to Virginia Beach completely intact. There was nothing to do but take them out of their protective packaging and place them on tables.Cookies Bouquets even provided us with some backup cookies in the event that something broke in transit. The people at Cookies Bouquets are also very easy to work with. And to top everything off, not only did the bouquets look beautiful, the cookies tasted great. Everyone at our event enjoyed them.

Setting up my account was tedious and… Setting up my account was tedious and difficult to designate a different delivery address versus the billing address. I never received an e-mail stating the order had been shipped and did not receive a tracking number so I could verify it was physically shipped/ in transit/ or delivered. I still don't know if it was delivered or not.

I ordered a bouquet for my husband for… I ordered a bouquet for my husband for Father's Day as he was working out of town. I was so excited to surprise him with this treat. I never received a confirmation email or an email when it shipped/ delivered. When delivered, It was the mug, but not the cookies I ordered and I would have appreciated an email stating what they substituted. My husband was not impressed with the quality of the cookies as they were very dry. I expected excellence with the amount I paid for the bouquet and delivery.

Amazing!! Amazing! I wanted to send my sister something unique and special for her birthday and came across Cookie Bouquets. I was a little hesitant to try out something new, but was so happy that I did! Ordering was super easy and my sister was so surprised with her bouquet. The cookies were beautiful and delicious! Will definitely be using them again!

Perishable Cookie bouquet left on porch They left cookie bouquet, which is highly perishable in FL weather, on the recipient's porch. They were out of town so they didn't get it. The delivery confirmation said "no signature was requested". That was not an option at purchase that I saw. Why didn't they call / text the person to advise delivery and get alternate instructions like take to neighbor. It's food after all. I was very disappointed with this level of service and carelessness.