Great concept horrible business… Great concept horrible business practices! My unit needed to be replaced because the pump didn’t work. The camera didn’t work. The light didn’t work and the plants were not growing because they were not getting water. Now they want to charge me for the return on the other unit which I cannot get in the box, then I read that they use refurbished parts and those to replace their broken parts on their original unit. I guess that’s why they’re so insistent that I try to return this old one that I can’t even fit in the box and they’ve threatened to charge me for both lots of luck with that.

OMG! OMG!! I love this hydroponic system at my finger tips. I did my homework and this was the one to buy, in AZ I can grow 6 Cannabis plants and had to get this one for my single bedroom and 1 loft which looks great in the ambiance. Anyways im growing peppers, cherry tomato's, cantelope, and hope others sprout. Well done and looks professional in a home

Unique and Fun BUT I love the plants and the overall hydroponic system is truly amazing. I receive no guidance whatsoever from the trial membership and would not pay $34.95 a month for a continued subscription because there’s not one thing that Kelby offered that I couldn’t read or obtain online. The time lapse never worked and the instructions on where to place the plant cups is not clear. I by trial and error have the most amazing plants.

Don't bother Don't bother. Their 24 hour text support is none existent. I even volunteered to help them out because Vivian said they are short staffed. Its sad because they could be making a lot of customers happy but tech support, well there is just one person.... apparently. I'll let you know if they let me on board....

Had a snafoo with a crimped hose inside… Had a snafoo with a crimped hose inside keeping the unit from functioning properly for the first month. I am loving this system. I get so much joy watching this garden grow in my house. The plants are delicious. I have had a couple y-cubes that did not germinate. Otherwise this has been a wonderful experience. Looking forward to many harvests in the future.