Excellent product and excellent customer service I have to give them a 5 star review. I’m a complete idiot and came on here ranting about poor customer service and missing parts when in fact it was my own over sight. They kindly sent me a detailed instruction on exactly what I wasn’t understanding and I wanted to come here and correct my wrongs! Thank you COZIWOW and I ordered the same product and it’s of excellent quality and my kitties love it and the price is absolutely amazing!

Very happy kitties My order was delivered quickly, everything was packaged well and the Catio was easy to put together. I have six indoor cats and they are so happy to be able to go outside in a safe enclosure. I could not have built the Catio for what this kit cost so I’m very happy with my purchase!

My kitten loved it My kitten loved it, it's the perfect way to be outside without him taking risks or endangering other animals. To spend some time in the morning or afternoon when the sun is shining, it is perfect, the size is perfect and with a couple of stakes, no strong storm has touched it.

Well made good set up instructions… Well made good set up instructions product is as advertised delivery on time product in good condition when rec'd

The instructions were vague The instructions were vague, each panel is numbered however they need to be oriented correctly and this is extremely helpful. I had to disassemble screwed together panels due to later in the assembly process realizing they were oriented incorrectly. Screws listed for one assembly were not long enough and had to use some of my own. Some cracks in supports had to be glued before assembling.