Aliyah Faisal
ESI tried giving them no stars I tried giving them no stars, but it wouldn't let me. Seems to be an ongoing complaint but their customer service is terrible. "At Gaiam Europe, we work tirelessly to make our customers happy. Our customer support team is as passionate as you are for fitness and yoga. We don't just talk about it. We practice it. So go ahead; reach out. We are here to help. " is the biggest lie ever. Everytime I email them, they reply with the same automated email.. as if you gave them your money and now you're talking to yourself, banging your head against the wall. DO NOT ADVISE ONLINE ORDERING PS: This was from Gaiam.se (Sweden)
katdaddyG
GBI will never order from Gaiam again I will never order from Gaiam again! My order was cancelled 3 weeks after placing it. They have little to no options for women's clothing and are out of stock for most items. Try other brands like Lululemon, Manduka, and prAna.
Ms
GBRead this review before purchasing a Gaiam Product are not suitable for more than a handfull of uses, which is wear and tear!!! I had a d Gaiam yoga mat, which after a handful of uses started peeling. I spent additionally by purchasing a gaiam bag, and cared it as per their instructions. However upon contacting gaiam under their "lifetime guarantee" they have stated it is not a product defect and therefore not eligible for replacement. They are unwilling to confirm what they would deem as a number of uses a comsumer could expect to get out of their product. Before you spend your money on this company please do your research and read the 1star reviews across the range, and media forum. Please contact gaiam, to question what you are covered for, as it woudl seem not much.
Sarah Walsh
IEMy yoga mat never turned up My yoga mat never turned up. And now I've read these reviews I realise it is a scam. How disappointing when it was such an investment into learning such a beautiful practice. How could people scam others like this.
Kosta
GBWorst of the worst If I didnot have to select a start I definitely would not. Gaiam has the worst customer service, The worst return policy, the most disrespectful employees and flimsy products. Their 100% happy guarantee is a complete lie.