The yoga bag I purchased on the 28th of… The yoga bag I purchased on the 28th of July never arrived from gaiam.innovations.com.au. No confirmation email. Have contacted their facebook, sales email, and info email. No reply back. If this is not a scam I don't what this is. They took my money - but never send anything to me/ or even any email/ follow up. I will raise a consumer complaint. Shame on you!

Rotten customer service, would never purchase their products! Purchased a ball when I started to fill it with air it began leaking from a Hole caused when it was shrink wrapped and stored for packaging.here is a review I wish I had read before purchase. Overview. Gaiam has a consumer rating of 1.14 stars from 7 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Gaiam most frequently mention customer service problems.

Poor Quality/Poor Customer Service/Poor Company The quality of their items are subpar. I’ve submitted a request for an exchange because the wobble balls for my classroom were poor quality. One of them got a hole, which is supposed to be difficult to do and the other 3 are completely different in size. All I wanted was an exchange and they were uncooperative. Will never use this company again.

Terrible shipping!!! This is currently based on Gaiam’s shipping. I ordered 2 yoga mats and within 24 hours a shipping label had been created, HOWEVER, the items didn’t actually get to the shipper (Fedex) from Gaiam until a full 7 days later and the shipping is so slow I wont have the items for another 2 weeks and they were gifts, which I now won’t have in time. I won’t be ordering from them again.

Do not BUY! Do not BUY!! Use at own risk! Too many problems with product. This is what I received from their customer service: From Customer Service (GAIAM.COM & SPRI.COM) Jun 18, 2020, 8:44 AM CST Hello Angie, I'm so sorry but we're no in a position to help with repairs. As stated on the instructions for this item "This product is sold without any warranties or guarantees of any kind and manufacturer and distributor disclaim any liability, loss or damage caused by its use." My apologies! Please note we are experiencing a high influx of emails. We are doing our best to answer emails within 72 business hours. Our business hours are M-F 8am to 5pm. Sincerely, Brittany Customer Service Supervisor - Gaiam.com / Spri.com