Reble Beety
GBI recently purchased everlasting blooms… I recently purchased everlasting blooms and they are simply gorgeous! They instantly brought my room to life with their vibrant colors and are going to last me so much longer than regular flowers. Would definitely recommend!
Michael S Alexander
GBMillion Dollar Roses THEY are NOT I have to say people amaze me. I placed a order to be delivered in Valentines Day. It was delivered however in less than prestine condition. Literally the roses were yellowish and crushed. The roses were Silver and black. How yellow got in there who knows. I ask for a refund. Here is the response like it's my fault they left the warehouse in this condition. We are truly sorry for this situation, rest assured we are here to help you in any way we can. After reviewing your order, I noticed that the shipping protection was removed and not included with your purchase. Since the protection was not included the order is not eligible for a refund, however, we can proceed with one of the following options: - We can send out an identical replacement of what you ordered, or - We can issue a full store credit gift card for the amount paid. Looking forward to your response. Best regards. Warm regards, Elizabeth I never even knew that insurance was a complete separate charge after you pay 160 dollars . Heck I mean any other place if the item arrived basically destroyed NO questions asked refund would be issued Nope not here. This is the worst place I have ever bought from the worst customer service and rude and unprofessional. Absolutely would I ever spend that kind of money with these inconsiderate people again. They don't care and it's about Greed. Please don't waste your money or time with this company. I'm appalled at the response like it's my fault. Like I'm the who packaged these.
Mia
GBAwful customer service Awful customer service. They refuse to refund me for an order miss delivered by their own carrier they chose. Claim I didn't purchase their phony insurance so they can't refund me only replace the order. No, I don't want your phony overpriced scam product and you failed to deliver it first why would I want a second?
Noah Coleman
GBJust disappointed 2.5 stars.. I believe a signature should have been required or at least offered as my order wasn’t received by the recipient. After they sent the roses, they refunded me for the gift box due to being out of stock but I wouldn’t have ordered this if I knew that. ( The alternative box they sent looked small for $350+ worth of roses) I don’t want a replacement bc the moment is over. I’ve asked million roses to send the recipient a notice email to see if they knew about the package, but they didn’t want to. I would honestly change this bad review for a solution, thanks.
Susana
GBDelivery on time and roses look amazing I placed my order on Thursday 4th May as a gift for my mum’s birthday, to be delivered on Tuesday 9th May. I was a little concerned after reading some negative comments rg delivery issues. However, everything went well with my order. I believe they have 3 offices, Los Angeles, London and Budapest. Despite I live in the UK, my order was managed by Budapest office, I guess because my mum lives in Europe. The roses were delivered on time this morning, very nice packaged, and my mum loves them. I ordered the basic black box with Ivory roses. She sent me a picture and honestly they look amazing. Very happy with the purchase and the overall experience. Highly recommend!