I previously loved this place and have … I previously loved this place and have ordered several times before. However I placed an order in February for my daughters first holy communion this may. When I received my package I checked the magnets and one had come broken. I called and they immediately sent a new one. Last week I was putting the stickers on the magnets and one broke in my hand. I called the company surprised that the magnet broke and my daughters communion was in 9 days. The women was very rude and short with me. She said that I ordered to early and the only option was she would issue a credit. I asked for a manager and she was very rude and put me on hold. She said she paged the manager and she didn't answer and she didnt know if the manager was even in the building but the manager would call me back. She said she refunded me the credit and hung up on me It has been 3 business days and I have not received a call back from the manager nor have i received my refund for the one magnet. It is very disappointing because I have referred so many friends and family and I use this company because of their friendly customer service and customer satisfaction of their products.

NICE i honestly thought these price were too good to be true so i ordered a few samples. they took a little long to be shipped and i wasnt sent a shipping confirmation untill i emailed the company for one but I was extremely surprised when i received them.they are alot bigger than they look on the site and few of them are really good quality. i suggest ordering samples before just to get a look. they come in great packaging which i loved

I love wrapwithus.com I love wrapwithus.com! I have been using them for years. I started using them for my bridal shower & then for my wedding - all the stuff you need - favors, ribbons, decorations. I've used them for baby showers, communions and parties. I have never had any shipping problems or broken, missing items in all these years of using them. I highly recommend them!

STAY AWAY AWFUL.Ordered a "red carpet runner" for a classy corporate event. They sent us a thin, horrible, crappy piece of of material. It looked NOTHING like the photo. Then, their TERRIBLE customer service- wow. They will not send return label but we will pay more in returning then the item itself! I've asked for Management to call me SEVERAL times- at least 6 times- and still have not received a call. Cheap, crappy products and just awful service all around.

Great Items and wonderful service I recently ordered favors for my wedding and like any typical frantic bride waited until the last minute. Not only were the prices the best around the shipping was fast. When I called in the morning the customer service repetitive was very friendly and incredibly helpful with all my questions. I placed my order later that day during my lunch break and when I returned home that evening I found a tracking number waiting for me in my e-mail. The favors were gorgeous. I will recommend Wrap with us to everyone and will shop there again and again.