I previously loved this place and have … I previously loved this place and have ordered several times before. However I placed an order in February for my daughters first holy communion this may. When I received my package I checked the magnets and one had come broken. I called and they immediately sent a new one. Last week I was putting the stickers on the magnets and one broke in my hand. I called the company surprised that the magnet broke and my daughters communion was in 9 days. The women was very rude and short with me. She said that I ordered to early and the only option was she would issue a credit. I asked for a manager and she was very rude and put me on hold. She said she paged the manager and she didn't answer and she didnt know if the manager was even in the building but the manager would call me back. She said she refunded me the credit and hung up on me It has been 3 business days and I have not received a call back from the manager nor have i received my refund for the one magnet. It is very disappointing because I have referred so many friends and family and I use this company because of their friendly customer service and customer satisfaction of their products.

STAY AWAY AWFUL.Ordered a "red carpet runner" for a classy corporate event. They sent us a thin, horrible, crappy piece of of material. It looked NOTHING like the photo. Then, their TERRIBLE customer service- wow. They will not send return label but we will pay more in returning then the item itself! I've asked for Management to call me SEVERAL times- at least 6 times- and still have not received a call. Cheap, crappy products and just awful service all around.

NICE i honestly thought these price were too good to be true so i ordered a few samples. they took a little long to be shipped and i wasnt sent a shipping confirmation untill i emailed the company for one but I was extremely surprised when i received them.they are alot bigger than they look on the site and few of them are really good quality. i suggest ordering samples before just to get a look. they come in great packaging which i loved

Products were blah Ordered several samples..wasn't too impressed. Service was meh..

Best Wedding Favor Company! I hosted one of friend's showers and used wrap with us for my decorations and favors. Their staff was very helpful and friendly which was great because I was very limited on time and in a rush. I received my items as promised in 2 days and the merchandise was even better than it looked online! I definitely recommend wrap with us and will use them in the future!