This wand is the real deal This wand is the real deal. I felt like a wizard at my friend's wedding! The design is sleek, and it performs beautifully.

Wand does not work properly Wand does not work properly, does not fire paper out from wand. Paper burns in the wand, quickly filling the wand with gunk and stopping it from working after around the second attempt. They have a ten day from delivery return policy so have paid £60 for a faulty wand that doesn't work. They will not allow me to return it as we waited until Christmas to open it. Avoid buying as this is overpriced and does not work as advertised.

You'll be lucky to get your money back Bought two wands and some extra ignition paper from incendio during their black Friday sale as Christmas gifts. They arrived promptly (from China, so 2+ weeks) and I wrapped them up and thought no more of it. On the day of Christmas they were opened, used and immediately broke. The first wand never shot a fireball, just burned the paper in the tip and then the heat must've broken the mechanism. The second wand shot several fireballs, then succumbed to the same fate as the first. Two wands and paper cost me just shy of £120, that's a fair bit of money I wanted returned for faulty goods. Contacted the sales team and was given an automated response of if its over the 14 day return period they will not help, then subsequent emails were ignored. Luckily I paid with a credit card and made a claim through my credit card company, and only just received my refund today as they also had a hard time getting through to them. Before I bought the wands I should've done better research. I checked the website and reviews and nothing seemed untoward, everyone seemed to be genuinely happy with their purchase... it's not until you search incendio trustpilot you get the real answers. Their website is littered with false advertisements, including a fake trustpilot 4* banner (which has since been removed). Luckily I had my money returned, but I now know that's not the case for everyone. Don't buy these wands at that price, at best they're £10 pieces of plastic that will break.

The magic wand Wow, just wow! 😍 The magic wand I got from incendiomagicwand.com feels like it’s straight from a fairy tale. Super sturdy and so pretty!

SCAM COMPANY! SCAM COMPANY!! AVOID!! Paid for 2 wands +Extras, Tracking says delivered but didn't come and the Company refuse to help at all.. You would at least think they would help try and get the items to me but refusing any help, Just check previous reviews,, nearly 50% are 1 star!!!