This is the WORST WORST WORST … This is the WORST WORST WORST experience I have EVER had and I have been a bridesmaid something like 12 times. Any time you want to get clarification or assistance, especially through the live chat---you get a nasty sarcastic customer "service" representative who is purposefully ambiguous, and in my opinion, completely rude. My dress wasn't set to ship for 4 months (yes you read that right, I ordered in March and it wasn't coming until June 30th) and I needed to make a size change. I spoke to a customer service rep via live chat who gave me the run around---long story short, the issue still isn't fixed. I HATE this company and I will tell everybody and anybody who will listens. Update: they did reach out. It was too little and too late--offered to "expedite" the order for no charge, which still meant a month late. I cancelled the dress and I went to Macys bridal. What a complete 180. I will never order from weddington.

Received Used & Stained Dress I just received my dress today that I ordered for my friend’s wedding in April, and the condition it came in is unbelievable. Clearly, someone wore this for a wedding and returned it with mementos of that wedding in the form of grass, grease, dirt, and makeup stains all over the bottom and front panel of the dress. Does Weddington Way not have a quality control team to check the condition of returned dresses/ all dresses before they are sent out? This is completely unacceptable for a new dress costing nearly $200. I have many friends planning upcoming weddings, and I can guarantee you that I will be warning them all to stay away from this neglectful company.

Never received order; impossible to contact. I'm a bride with 12 bridesmaids ordering from Weddington Way. Most of the dresses came in timely and beautiful. However, one of my bridesmaids has yet to receive her order which was placed May 2. We have all emailed, FB messaged, called, texted, with hardly any response. The one response we did get told us the dresses would be expedited with three day shipping yet they haven't arrived, and my wedding is in THREE weeks. Terrible customer service.

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Fun awesome experience! I've purchased with Weddington Way as a bride, as a bridesmaid several times, and also as a wedding guest. I love the fun virtual showroom that they have, where a bride and all her bridesmaids can share dresses with each other and like and comment on each one. They have a huge selection, and there's lots of options for different styles in the same color so I was able to select one that was flattering for my figure. I especially love their new exclusive line of Weddington Way dresses. They are comfortable and look great - I've already worn mine for multiple events! Their customer service is amazing - they made sure the experience for me and my friends was easy and stress-free.