DressFirst

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2.75
Based on 20 Reviews

5

40.00%

4

5.00%

3

0.00%

2

0.00%

1

55.00%
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Lauren-Marie McGuinness
GB

Awful Awful! I ordered a standard size flowergirl dress as it says you cannot return custom made dresses (for obvious reasons) yet still they tell me they will not allow me to return it for a refund as all dresses arw made to order. Hmm absolute scandle! Thankfully the dress wasn't that expensive, but even so!

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Debbie Faust
GB

The dress we received was way too big… The dress we received was way too big but now I can't get anyone from DressFirst to reply to my tickets indicating we need to return it. Obviously there's no phone# on their website so I'm just SOL! I strongly discourage you from buying from this site. Customer service is the worst!!!

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Mitch
PH

So glad I bought this turtleneck! I absolutely love this turtleneck. Before placing my order, I was a little bit hesitant, because I wear L normally but I should choose XXL according to their size chart. I was just surprised when I received my order. It fit me well. Love it!

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Theresa
GB

BEWARE BEWARE We ordered a dress for my mom for my wedding. The color is NOT at all what is pictured on the website. They were only willing to issue us a 10% refund for this issue. The sizes also run VERY small. They were unwilling to exchange for size and had more of a "you ordered that size, it's your problem" mentality. There was also an extremely visible area of frayed material along the sash that they did not address at all during our countless back and forth messages just to issue a simple exchange. In summary, NOT accurate product to what you see on website, tedious and impossible return policy, no concern for customer satisfaction.

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Britta Bendix Jensen
DK

Wedding Veil - good experience I bought a wedding veil and the prize was unbelievable cheap, so I was very curious to see the quality and the veil in general. I was surprised to see that the veil was actually very nicely made, and I will definitely wear the veil at my wedding. I think that the prize is so cheap, so you cannot expect super quality and finish - but the finish was actually better than I thought. I am still thinking about ordering my bridesmaids dresses from there, but I dont think i will do it - because the chances of them not fitting is too big. But all in all I am very satisfied with the order I made at Dressfirst.com

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