Great 10X20 Carport! We bought the 10x20 carport with the steel reinforcement cables and are very happy it. We've had it up for a little over a month. During that time we've had some pretty nasty storms and the tent didn't falter at all. It really does a great job with the elements and it provides much needed shade here in the sweltering Austin summer. Customer service was exceptional dealing with a few minor replacements!

totally happy & satisfied with their warranty excellent service and most of all warranty. sent photos of my recent purchased 10' x 20' canopy with damaged covers (slight stitches unravelling). within 30 minutes they respond to my email with a positive reply. (quictent are sending a replacement cover 10'x 20') for free. happy & satisfied customer here! I trust and like Quictent!!! thank you Quictent!

Not only is this product a good buy but… Not only is this product a good buy but the customer support is outstanding. Our raised garden arrived and a corner piece was missing. Contacted customer support and was surprised to see a response the very next day. They asked for some additional information and said the part would be ship. Image our surprise when the part arrived 4 days later. This product deserve a 5 rating, but customer support deserves a 10! Thanks again.

Fabulous Tent/Not a Long Term Solution Fabulous Tent/Not a Long Term Solution My husband and I loved this tent, especially the size and the mesh walls for our back porch during summer. We could fit several chairs and a porch swing under it. Unfortunately after having up for just two months a rainstorm caused a pool of water which in turn caused the top rails to buckle and snap. We didn't plan to use it year round but I wish it would've made it more than 2 months. I also purchased two of these for my nonprofit organization for events. They work fabulously for those events.

Their "heavy duty" carport is cheap aluminum, and their 30 day guarantee is a lie Purchased an "upgraded heavy duty carport" that was supposed to be galvanized steel. It was actually cheap aluminum with shoddy welding of joints. The carport collapsed within 2 weeks during a gentle 5 mph breeze gust. When I contacted the company for their 30 day guarantee, they didn't want to replace the product. They wanted to give me a "special discount" to buy a new one. When I refused, they then offered to send me a new frame if I paid them $80 for shipping. I can build my own frame out of PVC for $80, and it will be much stronger than the junk they are passing off as galvanized steel.