GREAT PRODUCT AND AMAZING CUSTOMER SERVICE I cannot begin to express how satisfied i am with this company and their product. We keep our canopy out all year to protect our kids playhouse and not only does it do its job well but it has lasted strong through all elements. When we did have an issue due to strong winds damaging part of it the company was very quick to help with getting spare parts to put it back together. Cherry was especially helpful and i would buy from this company again any time.

Fabulous Tent/Not a Long Term Solution Fabulous Tent/Not a Long Term Solution My husband and I loved this tent, especially the size and the mesh walls for our back porch during summer. We could fit several chairs and a porch swing under it. Unfortunately after having up for just two months a rainstorm caused a pool of water which in turn caused the top rails to buckle and snap. We didn't plan to use it year round but I wish it would've made it more than 2 months. I also purchased two of these for my nonprofit organization for events. They work fabulously for those events.

Replacements under warranty For some weather reason, my 10x20 top cover was damaged after 7 month. I contact with Quictent support, specially with the help of Ms. Doria, they sent me the replacements like top cover and bungee cords as I requested under warranty policy in the short time. Thanks for Quictent support.

This is a scam company!!!! This is a scam company that DOES NOT STAND BY ITS STATED POLICIES! DO NOT BUY FRIM THIS COMPANY. I cancelled my order 8hrs after placing it because of the reviews and the somewhat hidden info on product durability. They state a 24hr grace period. Now they are denying my refund! DO NOT BUY FROM THIS RIPOFF COMPANY!!!

You get what you pay for. I received a 20 x 10 x 7 greenhouse as a gift. I set it up in April 2021. The anchor staples are useless unless you live somewhere where the wind is nonexistent. You must secure it better. The tent worked fine until September when the screens in the windows started to rot away and the velcro for the window coverings no longer worked. Then we had a wind storm which caused the tent to collapse, breaking many poles. Customer service offered to replace the tent at a higher cost than what the same tent was selling for online. Steer away from this company.