Hoodie for fiance The hoodie that was made for my fiance late father turned out so good! I was impressed with and she absolutely loved everything about it. Highly recommend chillever for custom design and all your needs.

Ordered bracelets for the girls in the… Ordered bracelets for the girls in the family for Christmas. Something they could keep for a long time with the sentimental note. I mistakenly order one that said love mom instead of love dad. When I asked to just have the sentimental note sent stating love dad and I’d pay for it, Ashley Wilson ( customer service agent) emailed me very rudely. Saying how were we supposed to know you ordered the wrong thing. I never said you should know that. I’m asking if I can purchase a new note for in the box. VERY POOR CUSTOMER SERVICE and don’t recommend them for any purchases! I know all my friends and family will know to NEVER order from them! Sincerely a very disappointed customer!

My original order was lost in transit… My original order was lost in transit and this company sent a replacement right away. They also followed up to make sure that I received the package. The dog tags are nicer than pictured. Will order from this company again.

Order not fulfilled but card charged - Update Ordered $90 gift for my daughter for Christmas 28 Nov 2023, Over two weeks and no tracking available, but card charged. Four emails to customer service over 3 days have gone un-answered. No phone number to call. I would give them a zero if able. Wonder if they are a fraudulent company. Will have to seek refund from my CC company and try to find another Christmas gift for my daughter. GSS 24 Dec 2023 - After I first posted this review I finally (after I had sent multiple emails from multiple accounts with no response) received an answer to my request. They said they had no record of my inquiry's. I did receive the product just in the nick of time and the product itself was above expectations. So in summary, Good product, poor customer service initially that FINALLY resulted in a good outcome.

Do not order from chillever The only reason chillever gets 1 star is because I can’t leave 0 stars. Bought a personalized sign for my wife which arrived late for Christmas. Now just 2 months later the boards separated and are coming apart. Customer service told me they won’t do anything about it because it’s 2 months later. 2 months! Apparently their products don’t last that long