LATE DELIVERY LATE DELIVERY! I ordered engraved glasses in plenty of time for our social gathering, but since the ordering process didn't designate an expected delivery date, I called to see if I needed to adjust my chosen delivery method/speed. I also had listed the date I needed them by in the special instructions when I ordered. Chris assured me that they would be there before the event. I then called a few days before the event because I hadn't heard anything and the website still didn't list an expected delivery date. Chris assured me that he would use 2-day shipping and that they would be there on time. I had to change the delivery location to our venue site, since now they weren't scheduled to arrive until the morning of the event. THEY DIDN'T! Chris sent me a late morning email the day of my event to let me know that they'd be late. So instead we had to drink wine and beer out of plastic cups. It just doesn't matter how nice the glasses were since they weren't there on time for our team members to use. I didn't hear anything further from Chris. This is some of the worst service I've ever received. I'll never order from Quality Glass Engraving again!

I've placed 2 orders with Quality Glass… Great Experience. I've placed 2 orders with Quality Glass Engraving (total 6 items) and both times, I was contacted by graphics with a proof soon after the order was placed and then received my finished products not long after that. Customer service and graphics were pleasant and professional. Products arrived very well packaged, and the bowls are beautiful.

Repeat customer This is my 4th time ordering from Quality Glass Engraving and I am completely satisfied. I asked to review my order before proceeding and could not have been more pleased with the artwork and level of communication. If you're looking for friendly business who takes pride in their services, then this is the business for you. I am even going to order more glasses.......

Great products and excellent service Placed an order with Quality Glass Engraving and was very pleased with everything about their service. We had a rush order and they were able to offer great products and customized exactly how I expected. They worked through details and timing and we were able to present a gift that was memorable and customized. I highly recommend them.

Never received a notice or any… Never received a notice or any correspondence from anyone. Only way I knew my order was received was by checking the charge on my credit card. Did not get a chance to approve before production. Ordered 6 vases, air bubbles in all of them. The engraving in two of the vases two letters were closed , solid g and a . In another vase air bubble appears in the last place you would like , it looks like a punctuation mark where one should not be.