
Cue Quon
CAPoor customer service There were delivery issues. My order was placed on April 1. On May 5, I received a notice informing me that there was a delay in shipping. On May 15 (my order had still not arrived), I received a request for a review. I informed them that I had yet to receive my order. They then told me that my order was delivered on April 27. I had never received notification that my order had been shipped, a tracking number, or notification that it had been delivered. After a series of correspondence on how to resolve this issue, I suggested that we should come to a compromise so that I would receive my shipment. Then I got ghosted. Edit: Their response is false. No email in my inbox or spam 2 days after their reply here.

Gail Greenaway
GBUpset it didn't arrive before Xmas but… Upset it didn't arrive before Xmas but it was late when I ordered. The hoodie was thinner then it looked on picture, but having said that my son wears a jacket even in the summer and spring, this is thin enough to wear.

Christine R Hillmann
CANice graphic, but quality of zippered hoodie is unacceptable Truly unimpressed with the quality and workmanship. The images are nice. The sizing is close to an exact fit, so for loose fit order a size up ! The size medium zippered hoodie is much smaller than the size medium hoodie. Looks like they took a medium hoodie, cut it down the middle, folder over fabric to insert the zipper - Seriously??? The zipper is poorly sewn on. And the use of white thread on a mostly black/pink fabric is unacceptable - NOT AT ALL as pictured online or in my confirmation email. I feel they are overpriced for what I received. Truly disappointed with the zippered hoodie - I will be requesting a replacement, at no charge, of that item - a non-zippered one and a size Large.

Simon Carter
ZAPleasantly surprised. As a company that popped up on Facebook my doubts were many. But the designs were so good I thought I would take a chance. I ordered a Pink Floyd zip up hoodie. All my queries were answered fairly quickly and my hoodie was delivered to my door 6 days after leaving China. There was some comment about the goods being made in USA which does not seem to be the case seeing as it was delivered from China. (To be expected) The material is a little thin but being in South Africa it will be a perfect jacket for winter. I already have several t-shirts in my basket for the next order and hoping that this order will be as successful.

Ed
CAIt arrived in time for Chritmas My order arrived before Christmas which is all that really mattered. The product itself is a light weight hoodie but very usable at the right outside temperature and the design is detailed and realistic. After a few washings will see what it looks like then. It was a gift from our dogs to my wife so it was even more special LOL