Everything from start to finish exceeded my expectations. The descriptions on line are very accurate and easy to understand. I used the live chat feature with great success. The material I bought exceeded my expectations and will work perfectly for what I have planned. This is my second year buying from Event Direct and I will not seek another vendor. Also I am located in Florida as they are and the shipping is super duper fast.

Personal attention I have not received my order yet, but was contacted by one of your people about a problem with my order. He was so very patient with me because I am electronically challenged. He walk me through it until we decided on an alternative. I really appreciate your attention and looking forward to receiving my order. Cindy Nosacka

Great Customer Service Had an issue with packaging and shipping... Danielle & Stephanie made sure that the issue was resolved and everything was taken care of on my end!!! 100% of customer service, Definitely will be ordering again, because of their care for me as a customer.. Please shop Event Decor Direct!

I have loved every single item I have… I have loved every single item I have ever ordered from Event Decor Direct. Their products are perfect and their shipping time is great. I let everyone know where I order my decor items from because everything I have received from this company has always been beautiful, made well and I've never had an issue with recieving the wrong product or delays with delivery.

Incredible company to do business with Incredible company to do business with! Their products are top notch and their service is even better! I've ordered many things through Event Decor Direct, and I will continue to do so!