Conor O'donoghue
GBExcellent customer service My package was running late due to postal strikes. Was getting worried it wouldn't be here in time for Christmas. The support team were amazing. They chased it up themselves with Royal Mail. Clarified exactly what the situation was, gave me some complimentary pdf files of my purchase worth £25 and offered to send a replacement if the purchase wasn't delivered in time. If all companies staff were like these then the world would be a better place. Well done.
Lily_woof
ILThe star maps are beautiful and that's… The star maps are beautiful and that's definitely a very special and a great gift for your loved ones. Even though there was a problem with the shipment of my order, the staff of Under Lucky Stars was very kind and helpful, and sent me a new star map, even without me asking.
Robin Queen
GBLOVE LOVE LOVE these maps LOVE LOVE LOVE these maps! I have purchased 3 to date and will certainly purchase more for gifts! Customer service is exceptional, I couldn't locate my confirmation email and within an hour of reaching out, I received a reply along with the tracking information.
Tony
GBThe service was excellent The service was excellent. We had a problem with the delivery and service personnel was concise and curteous. They fixed the issue quickly. The quality of the print is very very good. Thick paper and the container for the print was superb.
Mike Kaliczak
CAExceeded Expectations Great Product. It came well packaged and the quality exceeded what I expected. There was a slight shipping problem, which was not their fault, overseas shipping snafu I think. Their customer service quickly responded and fixed the error and I am super happy with it.