Customer service sucked (still) Customer service sucked. Tracking of the item was a horror show and then when it got here the quality of the item was on par with what my 5 year old grandchild would produce. You’ve all taken a horrible loss in our life and made it worse with your unbelievably high level of incompetence. Stop contacting me! Update: You would all do yourself a huge favor to remove this feedback feature from your sales platform. Additionally when a customer says stop contacting me that includes here too. Your empty boilerplate response is a joke and if anyone were to read all of the feedback here they’d get the same sense that you don’t care, you ripped off another customer and you’re nothing more than a fraudulent service providing something that is nothing like what you advertised. You can trust that I’m working harder than ever to get you removed from social media advertising for this so that you can’t victimize anyone else.

They don’t deserve any star They don’t deserve any star. F this company this suck and shouldn’t be in business. You ask where you order is at and they apologies with an automatic message saying your order is in transit. BULLSH**T. I was supposed to get this by Christmas and it is now Jan 23rd. They also ship from over seas it’s not even here in the US. Please purchase from a small business in your area. This company SUCKS.

I sent a picture into Dollfy I sent a picture into Dollfy. I am a black man but when I received the doll they made me white. I asked could they redo the doll over with different skin color at least close to my skin color, Dollfy told me yes only if I pay more money for their mistake. 1st and last time I'll ever order anything from them. Waste of money. MY experience with Dollfy. Trash. Still can't see how you mess up a skin color and YOUR LOOKING AT A PICTURE.

Extremely disappointed! I am a disappointed with the lack of detail with the dolls I received. With every picture I have seen of other dolls, they have details such as glasses, earrings, necklaces, bracelets, etc. However, the dolls I received had none. My aunt had earrings and a necklace in the picture I provided but these were not incorporated in her doll. I didn't think I had to specify these when I ordered. I feel cheated for paying over $240, for something I don't feel comfortable giving to my loved ones after losing my aunt. I expressed my dissatisfaction with Dollfy and they "graciously" offered a 5% refund, which comes out to around $12... I planned on shipping all three of these dolls out separately to loved ones, and that just doesn't even cover the cost of shipping one doll. I'm extremely disappointed. I should have read more reviews.

This was a last minute Father’s Day… This was a last minute Father’s Day gift and still got it in a fair amount of time. The doll was exactly what I asked for and they had no problem adding something for personalization. I recommend getting one, it’s cute!