A+++ Experience will be back I am 1st time buyer and this is the most incredible website. My items are so amazing I can’t wait to give them. The sequin bag is a show stopper, the photo pillow is perfect. These personalized items are priceless. I received fast shipping, great quality, easy site to maneuver, and fabulous prices. Thank you so much

Exceptional customer service Amazing customer service! Two items from my order arrived after Christmas, took three weeks, and I also noticed an almost unnoticeable wrinkle in the printing on top of my own mistake of having the year that my brother in law & his wife were married. I emailed customer service, explained that I didn’t feel I should be responsible for shipping to return items but that I’d be happy with a reprint. Matt got right back with me with an apology and told me they were doing a reprint, with the upmost care, and would notify me when it had shipped, at no cost or hassle to me. Super happy customer, this is how customer service should be!

Dissatisfied with bracelet I am completely dissatisfied with my bracelet. It looks like something I could have purchased at Walmart for half of the price. One of three things happened: 1) I ordered the wrong one. The one I thought I ordered was thinner and definitely more feminine, 2) This is a men's bracelet or 3) I was sent the wrong one by accident. Additionally it took far too long to receive. Is it possible to return the bracelet for credit ?

four CUTE matching towels I ordered four matching, personalized towels--they arrived as promised in just under a week! They got a little bit plumper after I washed them. My only suggestion would be a "mid-production" contact with the customer instead of only an email when the order was placed and a shipping email, though both of those were great.

Long production time, good quality Order was taking forever to be made (over 3 weeks) but custom service was great about helping to get it shipped as quickly as possible and changing the shipping address to ensure I had it for the date I needed it for. Quality of product met expectations. Highly recommend ordering much earlier than you think you need them.