MonogramOnline

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3.90
Based on 20 Reviews

5

60.00%

4

10.00%

3

5.00%

2

10.00%

1

15.00%
About MonogramOnline

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Barbara Spalding
GB

A+++ Experience will be back I am 1st time buyer and this is the most incredible website. My items are so amazing I can’t wait to give them. The sequin bag is a show stopper, the photo pillow is perfect. These personalized items are priceless. I received fast shipping, great quality, easy site to maneuver, and fabulous prices. Thank you so much

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Abby Lea
GB

Exceptional customer service Amazing customer service! Two items from my order arrived after Christmas, took three weeks, and I also noticed an almost unnoticeable wrinkle in the printing on top of my own mistake of having the year that my brother in law & his wife were married. I emailed customer service, explained that I didn’t feel I should be responsible for shipping to return items but that I’d be happy with a reprint. Matt got right back with me with an apology and told me they were doing a reprint, with the upmost care, and would notify me when it had shipped, at no cost or hassle to me. Super happy customer, this is how customer service should be!

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Denise Dennis
GB

Dissatisfied with bracelet I am completely dissatisfied with my bracelet. It looks like something I could have purchased at Walmart for half of the price. One of three things happened: 1) I ordered the wrong one. The one I thought I ordered was thinner and definitely more feminine, 2) This is a men's bracelet or 3) I was sent the wrong one by accident. Additionally it took far too long to receive. Is it possible to return the bracelet for credit ?

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Stacy Price
GB

four CUTE matching towels I ordered four matching, personalized towels--they arrived as promised in just under a week! They got a little bit plumper after I washed them. My only suggestion would be a "mid-production" contact with the customer instead of only an email when the order was placed and a shipping email, though both of those were great.

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Casandra
GB

Long production time, good quality Order was taking forever to be made (over 3 weeks) but custom service was great about helping to get it shipped as quickly as possible and changing the shipping address to ensure I had it for the date I needed it for. Quality of product met expectations. Highly recommend ordering much earlier than you think you need them.

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