Happy Customer I like the selection. The tokens I've ordered either look as good or better when I receive them and they're shipped in a timely manner. I've always received them on time or earlier. I would like a promotion that would provide an extra discount with larger orders. That would be awesome. I'm very satisfied with this shop.

Very pleased with the product and the customer service! There was a glitch in my delivery and I reached out by email (as it's recommended to do) to the owner, John Gall, with my concern that a medallion I ordered would not arrive in time for my sponsee's anniversary date. I got a quick response and explanation that it was likely an error on USPS' part and to give it 1-2 days. I was reassured I'd receive replacement tokens if necessary. Sure enough, he was right, and the medallions arrived the next day - the actual day they were scheduled to arrive. Shipping was quick and the the medallions are as described. I ordered the Antique Reflex Dusty Blue and the Reflex Glow In The Dark Gold Plated White Sobriety medallion. Very happy with the quality of both. I'll be back for more!

Good Businee Practice I purchased a coin from this company and was not satisfied with it. The company issued a refund; no questions asked. I will happily do business with them in the future. Thank you Recoverychip.

Impressive Customer Service I placed an order and paid for 3-5 work day shipping. After three business days my order was still showing as not shipped. I reached out to the company via email at 7:30am, and at 6:30pm had not received a response, so I used their automated chat on the website and was told my order number wasn’t found. I got a bit frustrated and called the number on the website at about 7pm. I immediately received a text message from someone that very quickly tracked down my order, found the likely problem, and offered a solution in shipping a replacement free of charge. I was impressed by the timeliness of the customer service, and very pleased that their phone number is posted right at the top of their website in plain view. I work in a position where I receive countless emails and it’s impossible to stay on top of them, so I’m not holding it against them that I didn’t get a response to the email. I also should have probably tried the phone number first anyway, considering they have it clearly advertised. I suppose the only thing I would have liked to see done differently was an offer to refund the additional shipping cost I paid to get it faster, but it wasn’t enough to knock their review down in stars. I received my order two days later and the chip is stunning. I will very likely order from this company again!

Great Site, Great Products Easy shopping experience, great selection of products and accurate descriptions of products. Site is organized very well and easy to operate and items are delivered as advertised. I paid for expedited delivery and was pleasantly surprised when the shipment arrived as specified, not always the case in online small retailers.