Excellent customer service from Alejandra! Alejandra was my Customer Experience Representative. I had tried to place an order but for whatever reason by card would not go through. I tried other charge cards and was getting frustrated as I know the cards had not reached their limit. I called customer service and they were only able to help out customers with immediate questions regarding tickets purchased for that evening, etc. So I reached out to customer service via email and Alejandra got back to me immediately and helped me place my order! I was thrilled that I did not loose my tickets!!! They were good seats! Thanks Alejandra! I wish all customer service reps were as speedy and caring and had great follow through as you!!!

First time buyer & boy did they deliver!! Great Deal on tix!! First time buyer and boy did they deliver!! Saw Harry Potter and the cursed child on Broadway. It was truly magical and funny and scary and just amazing!! Selected seats from map and sat exactly where expected Row B aisle center orchestra seats!! Albus & Skorpious sprayed water on us we were so close. Cost us only $120 a seat!!! Can't remember last time I had such prime seating for that price. I highly recommend todaytix & the Harry Potter show. It's a must see! I would have given 5 stars but waiting till day before actual show date for tix to be emailed was a bit concerning. But everything worked out fine.

great service Often use the site for cheap day tickets. Due to travel disruption we missed a show we had really wanted to see. Customer service really helped us out and provided a great solution. Big thanks to Marika who made a stressful, unpleasant solution just a bit easier for us.

Can't use promo code I had a promo code to avoid additional fees and there was no place to put the promo code before I purchased the tickets. Therefore I was stuck with the fees.

Excellent customer service for refund I booked my tickets for a show and a day before I got brutally sick with a flu virus. I reached out to the customer service and Alejandra explained to me initially how my ticket was non refundable however upon my request he issued me a full credit for being a loyal member of TodayTix. I had a great experience and thanks to him I won’t cringe the next time I book my shows,