Donna
GBFirst time buyer & boy did they deliver!! Great Deal on tix!! First time buyer and boy did they deliver!! Saw Harry Potter and the cursed child on Broadway. It was truly magical and funny and scary and just amazing!! Selected seats from map and sat exactly where expected Row B aisle center orchestra seats!! Albus & Skorpious sprayed water on us we were so close. Cost us only $120 a seat!!! Can't remember last time I had such prime seating for that price. I highly recommend todaytix & the Harry Potter show. It's a must see! I would have given 5 stars but waiting till day before actual show date for tix to be emailed was a bit concerning. But everything worked out fine.
AB
GBAlejandra is excellent! Alejandra was professional, kind and able to resolve my issue quickly. Lucky to have her on the team!
Andy
GBI needed one more ticket for… Realized I needed one more ticket for "Water For Elephants" this morning, so I reached out through the contact help email and within a couple of hours I received an email stating that even though I did not have a refund exemption purchased when I bought my 2 tickets...they would offer a 100% voucher for future purchase. I received that voucher in minutes and was able to buy 3 tickets for the same show so we will all be sitting together. Thank you, Alejandra, for your quick response and doing me good. You're the BEST!!!
Rich Halliday
GBJennifer, an excellent customer experience specialist Jennifer did an incredible job of making it possible for me to access and use my $50 store credit so that I could use it before Goldstar will leave the San Diego market at the end of April. She has been patient and professional, and she truly cares about customer satisfaction.
Audey Soejima
GBExcellent customer service from Alejandra! Alejandra was my Customer Experience Representative. I had tried to place an order but for whatever reason by card would not go through. I tried other charge cards and was getting frustrated as I know the cards had not reached their limit. I called customer service and they were only able to help out customers with immediate questions regarding tickets purchased for that evening, etc. So I reached out to customer service via email and Alejandra got back to me immediately and helped me place my order! I was thrilled that I did not loose my tickets!!! They were good seats! Thanks Alejandra! I wish all customer service reps were as speedy and caring and had great follow through as you!!!