Horrible experience trying to rent a… Horrible experience trying to rent a movie online. Attention Cineplex: Fire the people that take care of your website. As a result you are losing money. It's 2023, Hire someone else, heck hire me. This ain't rocket science. Your web people suck

Both the website and app FORCING 2FA… Both the website and app FORCING 2FA without adequate security to safeguard personal data. I want to buy tickets through my app on iPad or my computer, BUT NOOOOO - you demand my phone number now (likely one you can store insecurely or sell on a list to others). Good job Cineplex! You clearly care about people having the option to protect their personal data by DEMANDING more of it or not allowing access to ones own account. Cool man, guess I'll either go cash only or stop going to the theatre again. Where oh where will I get expensive sugar water and popcorn?

WORST WEB EXPERIENCE The website is one of the worst we’ve ever seen. Process and execution parameters are really disappointing. To book tickets the entire experience is a nightmare. I’m sure I’ll ever try to prebook with cineplex again. So, it’s unlikely I’ll ever attempt to attend a theatre again. It’ll be great when you can buy access to your own home theatre and avoid this website quagmire.

Cineplex Store? Garbage.Minus ten stars. The Cineplex store is garbage.Just download movies from another source straight up.Cineplex,in general,is losing so much revenue that they can't afford to fix their website,store and customer service issues.Total garbage.Don't waste your time..

Can't purchase tickets online Can't purchase tickets online. Claiming my postal code doesn't match my credit card. Thing is, it is my postal code, and is the one on the card. The only problem I have is with them. W T F? Tried calling customer service to try another way. Other then PayPal, there is no other way. So I'm stuck having to go to the theater and taking my chances with what's left. I don't have, nor want, a PayPal account. Based on my time constraint, I have no choice but to go to this theater. If I wasn't taking someone to see a specific movie my boycott this place. Why can't Landmark Cinemas New Westminster show Silent Night on earlier showing on the weekend. You rock Landmark Cinemas, besides this that is. 🖕Cineplex.