Dreadful website The website is a disaster to navigate. They make it so onerous to purchase tickets and also force multi factor authentication on the user. You need to provide just as much information to watch a movie at Cineplex as you do to board a plane. No doubt these pain points contribute to the stock's historic low valuation.

Zero stars!! Their website, it’s links, booking and payment systems rate just below zero stars! An absolute nightmare where nothing seems to work, you get booted out, impossible to use a credit card, invoice print doesn’t work and on and on …….. Cineplex just don’t care! Granted, once you get inside then facilities and movies are excellent but booking in online is like pulling teeth! You’d think someone in management would get concerned over the constant one star bad ratings, nope, doesn’t worry them!

The $5 ticket for February is a…scam The $5 ticket for February is a scam,there is a surcharge for most theatres which is automatic when one purchases online. Apparently it applies to only a regular theatre that is showing the movie you want to see,if it's not showing at a regular theatre you're out of luck! It does not tell you what the surcharge is for other theatres only that there is a surcharge and you have to figure out what that is! So much for the $5 Tuesdays!

Cineplex Store? Garbage.Minus ten stars. The Cineplex store is garbage.Just download movies from another source straight up.Cineplex,in general,is losing so much revenue that they can't afford to fix their website,store and customer service issues.Total garbage.Don't waste your time..

Both the website and app FORCING 2FA… Both the website and app FORCING 2FA without adequate security to safeguard personal data. I want to buy tickets through my app on iPad or my computer, BUT NOOOOO - you demand my phone number now (likely one you can store insecurely or sell on a list to others). Good job Cineplex! You clearly care about people having the option to protect their personal data by DEMANDING more of it or not allowing access to ones own account. Cool man, guess I'll either go cash only or stop going to the theatre again. Where oh where will I get expensive sugar water and popcorn?