Scam artists and unpprofessional! First I will state that despite giving DVD Empire a 1 star, I had no choice in order to write this review. They should receivce a -5. The customer service is by far the worse I have ever encountered, They claim to have shipped an order for which I paid for yet they are unable to provide the proof of shipment, the tracking number, that I requested. They claim they do not have this information and that if I want it, that I have to contact UPS. This company is nothing but a scam and con. DO NOT buy from them! EVER!

Horrendous customer service Horrendous customer service. Ignore all emails I’m currently going through the mills of chasing a refund as they’ve not delivered or replied to any emails. Uk customer. Avoid like the plague.

Scammers! Scammers!! Do not deal with this company! They will scam you! I sent them 55 DVDs to buy and they are supposed to pay me $146 within 14 days. They have had my DVDs for over 5 weeks and will not respond to emails or calls. They have scammed me! Please do not deal with this fraudulent company.

i ordered a toy and got this back after… i ordered a toy and got this back after waiting for almost a week!!!Thank you for contacting me. I will gladly help you with your order. I found order number 143282186 made on 03/26/2021. The item in this order is on back order. This means when out warehouse is out of stock on a product and is waiting to restock. Due to the pandemic, this can take up to six weeks to be fulfilled >>>>>LOL i ordered the next day from amazon got item 3 days LATER!!!!

worst ever These guys are in the biz of stealing money. They do not ship your movie. If you want to wait for months for your movie to ship, or just have to deal with their crappy support in INDIA then go with them. dvd empire should be called ripoff empire. JUNK