i ordered a toy and got this back after… i ordered a toy and got this back after waiting for almost a week!!!Thank you for contacting me. I will gladly help you with your order. I found order number 143282186 made on 03/26/2021. The item in this order is on back order. This means when out warehouse is out of stock on a product and is waiting to restock. Due to the pandemic, this can take up to six weeks to be fulfilled >>>>>LOL i ordered the next day from amazon got item 3 days LATER!!!!

Scam artists and unpprofessional! First I will state that despite giving DVD Empire a 1 star, I had no choice in order to write this review. They should receivce a -5. The customer service is by far the worse I have ever encountered, They claim to have shipped an order for which I paid for yet they are unable to provide the proof of shipment, the tracking number, that I requested. They claim they do not have this information and that if I want it, that I have to contact UPS. This company is nothing but a scam and con. DO NOT buy from them! EVER!

Worst Ever Online Experience DVD order not delivered after 1 month, money taken from my credit card, no response to several emails. NEVER USE AGAIN

FRAUD --TAKING MONEY BY DECEIT NO DVD -RIP-OFF Same story as everyone else I live in Canada and their website saud ship to Canada 6-8 days April 13 2024 ordered DVD they lied pretending to have in stock . Paid $30 ORDER # 174447154 Never received order, No tracking number I requested refund Customer servicve person Ivy told me to wait until June 11 2024 then call back.. Complete rip -off

This is the worst customer service on the planet!! This is the worst company on the internet. It took me 2 months of back and forth email for a refund on an item then claimed they didn’t carry anymore. Then they just stopped responding... SCAM ARTISTS. AVOID!!!!