The best Customer Service! Industry leading customer service. First, I must thank Ryan. He hand carried me through the set up process. Then, Sarah followed up with me. Travis helped me set up the Gateway. Finally, it was Joe who helped me confirm the system was working. This was a Team effort. It's rare these days to meet a group of people who put Customer Service - FIRST! When I needed anything, they were there to answer my questions and resolve every issue. I call, someone answers the phone. Email, and receive an immediate reply. Instant communication. Every issue addressed and resolved. Thank you for your time, effort and commitment. The best customer service! Respectfully, Jim

Amazing Customer Service From day 1 Sarah at ETI has been absolutely amazing to work with. She answered all our questions and saved us an insane amount of money on processing fees. She always has time for a phone call or email question and goes above and beyond for the customer. Travis got our terminals set up for instore and online purchases and made the process simple and easy for us. I cannot recommend them enough.

No support on weekend Got the admin password on the following Monday. Travis called to follow up and made sure we could use it on the weekend. We ran test batches and the units performed well. I am satisfied with the service now. Still wish they had weekend support, but hopefully we won't need it. Thanks to Travis, a great job.

Outstanding customer service Outstanding customer service. Never at one moment did you just feel like a number, you felt like a true customer and a member of a team. Shelby kept me up to date every step of the way and the rest of the team was absolutely fantastic. The best thing, when you email them they actually respond and when you call them you speak with a human.

Very helpful in setting up!! Very helpful in setting up!!! Very nice people!