The quality and SERVICE Is great The quality is great. The design and spelling of last name accurate. The only thing that went wrong is the colors were reversed. I wanted tan with black lettering but got black with tan lettering. Maybe a preview photo before final product would be good. ***Previously I rated this company four stars because all was perfect except the colors were reversed. But when they saw why I rated four stars instead of five, the corrected the order immediately and set a new rug! All is perfect now! I am really impressed with the customer service and this company!

We have ordered area rugs We have ordered area rugs, runners and (many since they make great gifts!) entry way mats a few times from Rugs that Fit and have always had impeccable service. The quality of the rugs are superb! Customer service is exceptional and extremely important to us. All of our questions and requests were handled in a timely manner and to our satisfaction. Especially helpful that they can refer to previous orders and help evaluate our needs based on them. Looking forward to decorating our next room!

Fiberworks Sisal Area Rug We would highly recommend Rugs That Fit. They gave us a great price on a custom Fiberworks 13x15 ft. area carpet with a 3 inch border. The communication with the company was super; they returned calls immediately, answered questions and followed up with the delivery info. The rug arrived within three weeks of ordering. It was a great transaction with a Five Star company. The Baers

Excellent customer from purchase to delivery The buying experience was excellent. Someone answered questions quickly every time and helped with recommendations for our space. Once purchased shipping required extra effort to get it to our area and to meet our window for delivery (twice). They helped in all three instances. We just now unrolled the rug and got it placed. It is beautiful. Extremely happy with our decision!

We were pleasantly surprised at the… We were pleasantly surprised at the speed of shipping, efficiency, and customer service we received, as well as the actual product. When the color we picked was not available, the owner did not stop trying to reach me on my cell phone to get it right. I picked the next color available and am so pleased with the color and the quality. Next time I need a rug, I will buy again from RugsThatFit on PublicSq.