Electronic Arts

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1.20
Based on 20 Reviews

5

5.00%

4

0.00%

3

0.00%

2

0.00%

1

95.00%
About Electronic Arts

Electronic Arts (EA) the world's leading independent developer and publisher of video games for PC, Wii, Xbox, PlayStation, Mobile, Online, PSP, and Nintendo DS.

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Gary Rainey
NZ

EA is more smarter than the rest!! Seems odd to expire an account and make it impossible to reopen it. What sort of business acumen is this. Anyway, cannot now play ea games so bye-bye birdie.

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Roma
UA

Worse support I ever seen Worse support I ever seen. I was trying to recover my account where email is lost and there is no way to restore it, but ea support just closed my tickets without even answering. When you try to add any comment or renew a ticket - it just redirects you to a help center homepage and that's it. So I basically lost my 15-years old account and all spend money because there is no customer support in EA. I will never ever buy something directly from EA because all popular game applications have normal support.

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Bill Has
HK

I am extremely disappointed with the way EA handled the unwarranted ban on my account. I am extremely disappointed with the way EA handled the unwarranted ban on my account. I've played 3,000 hours in Apex Legends and have never hacked. I'm worried that my account has been hacked and my account has been hacked, resulting in a ban. I was playing in a match and got a suspension notice. I immediately contacted EA support (they checked my ban history and said I didn't have a ban). So, I re-entered the game, got kicked again, and received a ban message. Later, I got an email saying I was banned for hacking/terms of service violation, when I didn't do any such thing. EA responded to my email and said: Thank you for contacting us regarding your account action. We received your description and fully investigated your account. After reviewing your case, we have determined that we took the correct action in accordance with EA policies and procedures. This is an extremely unhelpful and general response that provides no evidence of cheating or how they came to their conclusion. Why would I, a guy who spent 3,000 hours and $200 on this game, get hacked and lose everything? Hacking is a serious issue in Apex Legends, and EA somehow fails to understand that many people have been falsely accused of having hackers take control of their accounts. If EA cannot correct this problem I will no longer be a consumer of their products. If EA doesn't address these quality control issues related to account bans, they will lose a lot of money. My appeal is to be re-examined. I can no longer appeal at eahelp. The customer service told me that I could not appeal after three times and would not appeal. Throughout this process I submitted over 10 injunction appeals with ample evidence and documentation, but was denied every attempt. This left me deeply frustrated and upset because I felt like my true circumstances were not being taken into consideration as seriously as they should have been.

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Jason Brighton
GB

starwars squadrons utter rubbish i have tried every setting and still this game will not run past the settings page i have tried everything sugested on the forums what a waste of money 😡

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ollie rees
GB

Terrible people to deal with Terrible people to deal with, company run by nazis is an understatement. Played apex a lot and spent £500+ on the game and they ban my account wrongfully. Tried to despute it and they keep closing my case. EA I WANT MY MONEY BACK YOU THIEVING Pr#%ks. Tried to deal with these incompetent people for over a year now and as you maybe aware im getting a little pisxed off

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