EA's customer service is actually helpful My EA account was hacked and stolen recently. I contacted their customer support through their online chat, but I wasn't expecting much to be honest. However I have to say I was pleasantly surprised this time. The wait time was less than five minutes (between 8:00 - 9:00 am) and after answering a few questions and completing the verification process my account was fully restored. The whole process took about 20 minutes.

This game EA FC 24 is rubbish I've had… This game EA FC 24 is rubbish I've had enough with their nonsense the game isn't fully developed there are loads of mistakes In the game loads of bugs etc. All they care about is their money the greedy people FIX THIS GAME EA ur an absolute waste and a corrupt company

Thieves EA promises a Great Game Guarantee, meaning that you're allowed to return any game if played less than 2h less than 24h after buying. However, because 'one employee made a mistake with processing my refund', they cannot give me back my money. I believe this is called theft.

Dont waste your time with EA games Bought the sims 3, couldn't get the game to even launch, 5 hours of troubleshooting later (and numerous fixes I get it to open) try to play, its a huge buggy mess, keeps crashing. Long story short the pc appears to be too new (13th gen intel, nvidia 4000 series card) and the game doesn't support new hardware properly. Ea point blank refuse to refund as my system meets the "minimum specs" even though I cant play the game at all. So im having to do a bank chargeback. Will probably get an account ban but I will no longer be purchasing anymore EA games

I have had nothing but technical issues… I have had nothing but technical issues with this company and its products. You cannot play your games unless you are connected via internet to their system, Today, I discovered my games library has been wiped. IF YOU DO BUSINESS WITH E.A. GAMES, you do so at the risk of your money and time. Amendment: Two games now available and playable, two add-ons have been unusable since Dec. 4, 2023.