I've received my crate late last month … I've received my crate late last month which was the first month I subscribed and this month I have not even received them at all until they resolve this it's 1 star for me and I'm unsubscribing as soon as my 3 months is up. Extremely inconsistent service.

They charged me 300 for a yearly… They charged me 300 for a yearly subscription saying I can't get a refund (which I accepted since it is a digital service) but when I began to ask to cancel the auto renewal of the service the customer service denied me, and terminated my ALREADY PAID FOR account. So I'm out 250 and there is no way to contact them. The email in their privacy policy/terms of services returns an error anytime it is sent anything.

By far the worst company i've ever had … By far the worst company i've ever had the displeasure of dealing with, i signed up by mistake thinking they were xbox arcade games, through many many email i was basiclly told i'm an idoit and should have known better. So had to pay for 3 months worth of truly awfull titles i coudnt even play. so so bad!! please please avoid at all costs!!! if you have any issue once you've signed up your on your own!!!

Do not subscribe to this service Do not subscribe to this service, you will never get out of it. I have been trying for 2 years to cancel my subscription and have not been successful. Every time I try to contact them, the website is unavailable. This happens until after the due date and then I get a notice that my subscription has been renewed. If I then send an email, they say that I should have canceled before the renewal date! The games are not worth the price either. There are never big-name games available.

To this day I have not had one AAA game … To this day I have not had one AAA game (9 months in), often get 10 indie games worth little more than a dollar each. Duplicates every second month, horrid customer service - they release the months games only after lodging a support email, while stating "the games were there, you need to refresh your browser"... yeah, that never seems to work, yet magically they "appear" after lodging a support ticket. Not happy about being treated like an idiot. Worst purchase I've made. Report these guys to your credit card company as fraudulent, perhaps anyone else trying to purchase from them will be blocked from making the same horrible fate - if I could kick off a class action against these scammers I would.