Terrible customer support Terrible customer support. I have been banned for macroing or something while playing the game appealed it as done nothing of the sort. Also Said it was on old runescape when im playing rs3, my membership runs out in 2 days and surprise I got a 2 day ban... not able to contact any human about this either so will spend my time giving bad reviews

Dramatic support department Great game until u need support... One tip if you want to invest in this company, let them get their support department right first! my account is locked for security. To remove the lock from this I have to go into my old mail. However, I have no way to do this. Contacted the support department which is NOT there. They are not real people and do not look at your question at all. You can't give 0 stars otherwise Jagex would have definitely earned this one.

Don't waste your time Don't waste your time. False bans are rampant and unless you are a youtuber or streamer who can kick up a fuss, you won't get unbanned. There isn't even a support system in place for players to reach out to appeal their bans except an automated service that just rejects the appeal.

Free Runecoin scam Offers free Runecoins for filling out surveys but will not pay because quota is met. This information is only given AFTER you completed surveys. Support referral to 3th party, 3th party doesn't respond. The only one that can add the promised coins is Jagex but the customer support is just bad.

Worlds baddest company I cant evin… Worlds baddest company I cant evin contact jagex and they banned all of my account w*f!!! I cant take this anymore wow i had account not playyed for years they are also banned w*f!!! Jagex thinks they are Jesus? You guys kick peoples from the game hope this company geta a rocket on the building and stop this bul**hit servers because they are a thief!!! They stolen all of my account you stupids!!! I hope jagex company gets destroyyed you guys dont facking deserve it to run this stupid worthless company