No customer support. EVER If you ever need to contact jagex support to get your account back, just remember they won’t help, nor will they ever hear you out.. I spent the past 3 weeks trying to recover an account from 2003 and I can’t even get one J mod to look over my info.

The game is fun and all except they pay… The game is fun and all except they pay more attention to people buying gold than the actual bot farms themselves. Also, their customer support is by far the worst thing I have ever seen. A simple google search on how to submit a ticket is nearly impossible I had to go to their twitter account from a tweet in 2017 to get access to submit a ticket. When they answered me they must use some bot to type because they literally copied and pasted from there website which is not what I was looking for @ Mod Adrijana

Terrible game Terrible game, they make character builds difficult, in game items way to expensive, the best play action only happens when you reach lvl 99+, and even if you grind your avatar to the top you don't get full use of abilities unless you do so unrelated task like farming to get say mage spells. diablo is a much larger game by far and has none of the complexity rs3 does. waste of money!

Terrible company with 0 customer… Terrible company with 0 customer support. Cant even change my own account's email cause of their stupid security. They will deny you even with all the correct information. See ya account that I worked hard on and still can login into but cant change email when jagex accounts comes. Reddit is no better and the mods on there cite stupid rules before even posting your review. If this is how things are run now, our future isnt looking good.

Don't waste your time Don't waste your time. False bans are rampant and unless you are a youtuber or streamer who can kick up a fuss, you won't get unbanned. There isn't even a support system in place for players to reach out to appeal their bans except an automated service that just rejects the appeal.