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FRDidn't reveive the key immediately ! I didn't receive the key immediately :/
K
NLFrustrating customer service Bought a key. Key was already used. Had to send screenshots of activation, Steam library and inventory. No problem. Customer service answers fast and after 3 mails my ticket was moved to the refund department. Then the trouble started. They said the key was region locked wich was nowhere to be read on the site. They mailed that I would have to wait for my money until the key worked with another client. When I pointed out that my key had been already used, so it probably wouldn't work for anyone there was no answer. After two weeks of waiting I sent another message. Now everything started from the beginning with a request for screenshots. After copypasting the previous mails and adding the already sent screenshots I requested swift service and got some quite arrogant replies where they stated my key was add-on content needing a base game. I knew for a fact this wasn't so. After -again- a reply I got another request to send the screenshots again. When I was still considering my next step I got another mail that stated my money was finally refunded. Finally. Tl:Dr> Key didn't work. Endless mails. Customer service doesn't read previous mails. Great frustration and arrogant replies. Condescending suggestions that you don't understand how it works. Don't buy here unless you have Shaolin patience and frustration is not in your dictionary.
bkaehl
DEUnreliabe I preordered the standard Edition Splinter Cell: Blacklist. On releaseday (August 22nd ) they sent me this message at 2:44 pm: we are getting prepared to send the keys now… At 4:37 pm they sent me this well-known message: …Today we received – on extreme short notice – information by our wholesale partner that the standard Edition of the game only will be available on August 22rd (?), 2013…It is especially disappointing because the “Upper Echelon” edition of the game is available. All codes for this edition were sent to our customers…. I cancelled my order and it took almost one day to get my money back with PayPal.
Alex Cox
GBGot sent a used code. The code I was given had already been used. Not sure who's fault that is. Maybe C4G just sent the wrong pic or someone had used a generator and stole it. However, they did refund me so that was good.
Ricky
GBGreat price (incredibly great) for game keys, just as they advertised Paid for two keys of Aliens Vs Predator and I got my keys emailed as promised. Didn't give them 5 stars only because they say on their site "immediate" when in fact it took a few hours and some clarifying emails back and forth. However they did respond very very quickly to email (which I loved) and certainly made good on their end without any hassle. Good company and I will buy again for sure