Do Nothing, Collect Profits This review has been 5 years in the making. It should be noted that Kongregate (Kong) started as a game aggregator site, similar to Newgrounds or Armorgames. This is important because they just housed other developers' games and advertised a little. So the business model was "do nothing, collect Profits". At some point they decided they could get more money by being the developer too so they bought some of their more popular games and took over the coding. Unfortunately, the business model of doing the least possible while grabbing the most money has carried over. New levels and features of games are hyped and then delivered riddled with bugs and seemingly no testing. Player suggestions for improvements are ignored. Fixes are generally also problematic and show the least understanding of the problem/ lowest common denominator approach to resolve. Customer service is understaffed, often unavailable (Mon- Fri 8-5 PST only), and seem to work from a script that prioritizes non-answers and delay tactics. It's a running joke among players that you have to screenshot everything for a chance to get help and then threaten to contact the Better Business Bureau, when they will magically find the power to solve you're problem "on a one time basis". There are coding errors that have been known and reported for years effecting player experience that aren't prioritized. If players have issues where they don't get rewards after paying, a response/ solution will be days or weeks in coming, often meaning that Apple, Android, or other partners are no longer within their terms of service to assist the customer. "Do nothing, collect Profits". Despite this, over the weekend, there was a problem with the mobile shop which prevented players from spending money with Kong. Someone logged in (on the weekend!) and had that resolved within an hour of it being reported. Player issues are unimportant, but an interruption in Kong's money and it's immediately addressed. One final note, Kong recently decided to do a rebrand on their logo. They decided to crowdsource a new logo, which for most companies may seem like a way to engage their community, but was obviously a cynical attempt to save some money. The announcement looked like a dark room with something hiding under a rug, and the winner was a K inside a circle on top of a column. Even in their attempts to be clever they give away the game. It started with something being "swept under the carpet" and ended with a coin being put "on a pedestal". You seriously can't make it up. If you enjoy being devalued as a customer, not being listened to, not being helped with your issues, and being delivered a subpar product, Kong is the company for you. Otherwise, stay clear.

Op Website ! Kongregate, I love you with all your flashgames. Quality, diversity and fun, what else do we need ? I really hope that the flash technology won't disapear.

Very bad Very bad. Having an account on this site, I installed the game through Steam (Animation Throwdown: The Quest for Cards). I'm trying to log into my account - "Invalid username or password". Ok. I just go to the site, when I try to login - "You have attempted to login too many times in a short period. Please try again later". The FAQ suggests waiting 24 hours (!!!) for a similar problem and trying again. In 24 hours I will be kicked out of the guild. In general, I had to change the password. I recommend using this site with caution. P.S.: the chat is full of spammers offering to "check out the naked photos".

Good page for playing free games. Hi! So Kongregate, in my opnion its a very good page for playing free games and doing varied things, anyways I wouldn't recommend paying for anything in this page because of the reputation of this one. There are some things that could be upgraded. 1-I have a good internet and the page is laggy. 2-Random data loss. 3-Chat sometimes lags. (This could be a PC glitch) Anyways for me, it's a very good page for playing free games and that's all, I don't see necessary to buy any premiums or anything, the 3 stars are for the things previously mentioned and because of their reputation. V4len - Thrustworthy Reviewer - +2000 Reads

Man what is the problem with your… Man what is the problem with your game(Bit heroes) mods like lilsploosh be mean to me and the whole chat be against me yet I have been muted for 7days what is the problem with each and every of your game! Every mod is so toxic like toxicity lvl of blutonium like wth is wrong with the mods the muted me three times a day yet I said nothing wrong speaking is my right. Lil splosh just muted me for 7days for harrasment yet I was just saying zombies layer to friend me Fix the mods! Please fix them! Give them less rights! Please