What an experience! What an experience! After finally deciding to give Empty Faces a go, we are having a fantastic time! The experience of decoding and putting together all of the clues has been thrilling. With so many "a-ha" moments, it is hard to stop thinking about the case! I only wish we got on board sooner! We can't wait for our next package!

Beware of companies un-subscription… Beware of companies un-subscription process! I was not a big fan of this type of game once I received it, but I was not going to give a bad review since I thought this was well put together for those interested in this type of game. But I am now forced to give a review to cancel this subscription which is unacceptable. For those on edge on getting this game, you should be aware that you are unable to cancel through their website and need to email Walter at emptyfaces That was a slight annoyance, but the real issue here is Romnique.rivera at hunterkiller.com from emptyfaces will not cancel my subscription until I explain why I want to cancel. I also started the process before the start of the next shipment closes which is most likely why they are not canceling it right away in hopes to charge me again. So that is my review, and hopefully they will cancel my subscription now before I'm charged for another boring month.

Waste of Money - serial story a disappointment Our family ordered this for 6 months and, after the first box, wanted to cancel and get a refund. First, we didn't realize this story builds month over month - I seriously thought we'd have a difference mystery each time. Secondly, the puzzles were too easy. When I wrote to ask for a refund and cancellation I got a form email that all sales were final per their policy and they would cancel future renewals but that I'm out the $140 for the six episodes. Not very customer service oriented.

Don't Purchase We purchased the Hunt a Killer, and we really enjoyed that. We essentially wanted to try empty faces as we really like more puzzle solving rather than crime solving; however, we regretted the decision. Each box was a chore to get through. We did the Mountain and it was tedious rather than fun. Each episode provides 8-10 well crafted and thought out items... but that is about it. There is no overarching goal, there is no linear path in any of the clues, there is no way to tell if the clue you figured out leads anywhere or it just stops. Most fun puzzles have you unlock one thing to move to the other, this literally has you try to solve random puzzles just to solve them. Imagine realizing the numbers in the letter are a code, then you spend the whole time solving that code, and when you solve it you get a phrase like "Higher Power" and then thats it. It doesn't lead to anything, it doesn't help put the story together, it was just there. Or another example, spend time getting a random phrase and think you're done. Then the reveal states something like "if you take the first letter of each phrase and type it into an empty web browser and add .com you get taken to a website".... then the website you go to is just non-sense and doesn't provide anything to the story. In short, this was highly disappointing. It was not fun. I spent so much time trying to work through these then when I went to the reveal I became even more frustrated because there was no context on how to solve half of the clues. Don't waste your time, at least with the mountain, but would still recommend To hunt a killer.

Really disappointed in The Mountain Really disappointed in The Mountain. We were given a gift subscription to Empty Faces and received The Woods as our first set of boxes. The Woods was great....interesting puzzles/codes, cool effects and a fairly well thought out storyline. We were excited to start The Mountain when it arrived but ended up very disappointed. Someone else said it best...these boxes were tedious..more work than fun! The codes and puzzles were difficult to sort out and when you did figure out the answer it lead to nothing. Lots of cipher and NO interesting effects. We did not even realize we had finished the boxes...there was no conclusion. I later learned that the person who gifted us the boxes only meant send us the first set of boxes, he got caught in the auto subscription renewal rip off. DO NOT PURCHASE THE MOUNTAIN!!!