Elliot Bailey
AUDecent servers, terrible service Servers are decent but the TPS can drop significantly at times. Anvilnode's support is probably the worst I've ever seen - I've had a ticket open for 10 days and even talked to multiple staff members several times on their discord server and yet it is still being ignored. UPDATE: once they figured themselves out, they gave me an extra 15 days because of the delay.
Jay Ang
PHHorrible Customer Support I have been using Anvilnode as the hosting serving for my Minecraft server since May 2020 and have finally experienced what the other people have complained about. Tickets go unanswered for days, even when the problem is urgent. Their servers are not good at all. I've been monitoring using the Plan plugin and the node I'm at is at 98% CPU usage even though there are no people on my server. As soon as someone goes in, the server is already behind a few hundred ticks. I had been told that it was fixed but it obviously has not and it seems as if their customer support has iced me out and has not been responding at all. DO NOT USE THIS SERVICE!
CptShad
INGreat performance, not so great customer service I found out about anvilnode via google when i was trying to find a cheap host for hosting minecraft servers. I bought there service and was extremely pleased with the performance, No - Lag, No Restrictions to storage and bandwidth and plenty of ram and processing power. But what lead my experience poor with them is their customer support. It was extremely slow. I had around 6 tickets and all of them were answered by one guy and he would take anywhere from an hour to a couple days to reply, usually the latter. this made me really frustrated and wanting to switch.
Shifing
GBAnvilnode is a great service but.. Anvilnode is a great service, it has what most hosts have. A good price, good console, and good customer service. What anvilnode lacks is clarity. Complete clarity. There are there are things in multicraft that don't make sense, the FTP is currently broken for whatever reason, and overall anvilnode feels like it lacks quality. Everything seems too default. Yet, with the prices, who can complain?
Not anymore
GBWe're moving on We've had our server running with Anvilnode for about a year. The past week and a half the server has been crashing constantly. We couldn't connect except for a minute here and there. We stopped the Minecraft server on it and the server still continually had problems. Support all but ignored our many requests for help. Once we could get on the server long enough to download our world we left for a different hosting provider. This was the absolute worst hosting I've ever seen. Horrible performance, horrible support and an overall horrible experience.