Stay away! Stay away!! Support is non existent for simple issues. Had an issue with my email and tried to change it, no answer. (Both direct email and submitting a form on the help site) Messaged them on social media, no response. Just now left a phone message but it’s a generic answering machine so I don’t have much hope I’ll get a response. I have pending withdrawals, but radio silence going on a week now (not even an email). They did approve my initial withdrawal, but nowhere close to what I spent. They just need to refund me at this point minus the processed withdrawal. Once they make this right (if they do at all) I’ll update this to 5 stars, for their accountability. Stay away!! Much better options. ID 7501

Spree for the win! *Edit* After a bit more time and experience with Spree, I want to add how exceptional their customer service has been to any and all inquiries I've had. I have never on any site, ever had such quick responses to my support inquires in my life. If you haven't given them a chance yet, I highly suggest you do, I am truly in shock, and they without a doubt care more about their customer than any of the others, and from my experiences it isnt even close! Well I ended up being able to redeem off my sign up free bonus. I've seen a lot of mixed reviews about them around, and by the looks of it when they first started they were a bit overwhelmed and not ready for the wave that came their way. I told myself that if the redemption went smoothly I'd come here and review them, so here I am. Smooth site, easy verification, and very smooth redemption process, and redemption time. Redeemed on the 24th in the morning, and in my bank account showing on the 25th, I mean it doesn't get much better than that, and I couldn't be happier! Thank you Spree, I certainly will be back!

Don't waste your time or money with… Don't waste your time or money with spree my friend Jerry neighbors won 250 and they deleted his account without paying out kome on really who does that well spree does

Great place to play Great place to play - had a lil issue with one of my payouts but they did make it right, great games as well.

UPDATE about Verification Process: Fairly New to the Spree Experience So far they have a couple of games that I play on other platforms (two of my favorite games on one platform is important to me). I haven't won anything worth cashing out. I also haven't had any issues with customer service (no need to contact them yet). If I win and end up redeeming, I'll update my review to include feedback on the redemption process and how long it takes to cash out. Update 4/21: The response was everything. Please keep it up because customer service is important to me! Update 4/25: So I have a redemption pending for $500. They've asked me to send them copies of the cards I've used (twice for one that I sent yesterday). And a copy of my driver's license with selfie. It says 3-5 days so I'm waiting patiently. Hope they pay it out! Update 4/27: So I no longer have a pending redemption as I've spent my winnings. I'll take ownership of that because I could have waited. However, here's my biggest complaint. They asked me on 4/24 to submit pictures of the card that I've used (which I've never done before) I guess to verify that the cards belong to me. Well I did send pictures of all cards with the digits covered (per their instruction). Well they claimed that they didn't get one card (which was sent with the rest). It took THREE days for them to acknowledge that I sent the card and then one rep got sassy with me and sent me the verification rules in which it says nothing about sending copy of cards. Well he claims its a part of their rules and regulations. The biggest part about the process is the wait to get verified. I'm so disappointed because I really want to like this site. Part of it is on me because I spent my winnings. But this is a huge issue. When you win, you want your winnings within a reasonable time frame. Update 4/27: I reached out to customer support and they are in the process of making it right about my issues. I believe in extending grace to everyone. So I am definitely updating my review. I want to refer several of my friends and family. So let's see how it goes! Update 4/30: Finally got officially verified! Yay However, I can't speak on the redemption process yet! Hopefully when I play again, Lady Luck is on my side. Customer Service is good and responsive. Just hoping I can WIN again! Will provide another update in a week or so!