Customer service is non-existent Customer service is non-existent. You will receive an email every 48 hours stating that they will contact you in 48 hours. Then, they stop responding completely. Zero payout. Zero account resolution. Have been receiving the runaround for weeks. They also credit accounts for good reviews and I'm sure that's the only reason that they have a decent review on Trustpilot.

I really like McLuck they have great… I really like McLuck they have great jackpots and a lot of games to choose from definitely the best online game I’ve ever played. My only concern is the redemption process it’s been a week now and I’ve not heard anything. Back from McLuck about my redemption

One of the better sites I played at One of the better sites I played at. I did run into an issue getting paid out but after I fixed a few errors on my part I had a deposit right away. Their customer service has always been helpful and very polite! I would definitely recommend mcluck!

Support still needs work This is an updated review from my last deleted one. In my last review I was very upset by Mcluck not responding to my support tickets, taking so long. I was contacted by McLuck agent from said trust pilot review. The agent did offer a nice apology package, I will say. Still..... their support needs a lot of work contacting people back, following through. I still am not hearing back from previous tickets I made, I'm patient too, I'm talking days. Since you can leave your Mcluck account number here which I did. I want to make it clear I have decided to keep my account open and active for now. All games are working now on both android and ios. Please ignore my previous tickets and reply to me to confirm my account will remain open, thank you. I do enjoy the site, but also do want better support and more timely support.

What's NOT to like about mcluck? What's NOT to like about mcluck?? Friendly operators, fast pay outs, the games are always changing and the wins are pretty amazing! Win often! Love mcluck!