Dartanyon Castlemore
GBThe Blue Fang technicians are some of the best around! Tracy set up a Life is Feudal server for me yesterday. I have dealt with Blue Fang many different times in recent years, and I have never seen a better staffed team of technicians! Tracy and her co-workers ( I have worked with Craig and Jeff) have never failed to answer my questions promptly, and the Blue Fang servers in Chicago are the best I have ever used, when it comes to server stability. I wouldn't hesitate to reccommend the Blue Fang team to anyone, novice and experienced alike, who wishes to have a gameserver. Keep up the good work, guys!
variety3
GBSeveral Servers over the last 2 years We have had several servers with BlueFang including Minecraft, ARK, Life is Feudal, and 7 Days to Die. Tech support has been great with Live Help and Support tickets, they are fast to respond and are good about giving detailed directions on tweaking your server selections. Very happy!
Worsg Silver
GBAwesome Awesome! I'm not exagerated person. I measure with the same critery. And let me say, in my opinion was the best attention ever! Efficient, quickly, professional, and extra mile included. I know, look like one of them talking about they selve. But is not. I'm a real customer with all issues attended. My name is Washington and I'm using bfs for 2 month now. I hope use for long time. Congratulations and continue with your great hard work!
Vorir
GBBlatant bait and switch tactics Blatant bait and switch tactics. They sold a server that they didn't have the appropriate hardware for. They admitted this in the service tickets and they suggested I lower the playercount for the server or pay 3x more for a dedicated box. I said I wanted a refund, they declined. Hoping a charge back will go through as they are operating very unethically. EDIT: Upon seeing that I filed a dispute with paypal and gave them poor reviews, they cancelled my account and took all the funds associated with my purchase. I have filed a complaint to the FTC as well as the BBB. EDIT 2: To their response: Their representative acknowledged that the hardware they were hosting on was insufficient to host an 80 player server. They are the ones responsible for delivering the service, not the game developers.
James Popp
GB1000/10 recommend BlueFang! 1000/10 recommend BlueFang!! I dont even know where to start! Their set up was super simple, my server was up and running the same day with little wait time. And their support chat? Let me just say being a first time server owner I felt BAD for the amount of questions and help I needed especially with navigating the server documents for mods and other things, and these guys went above and beyond explaining things and helping me out with everything. Extremely patient and understanding, and willing to make sure I understood how things worked. New or experienced with servers, i cannot recommend them enough!