Matthew C
GBOutstanding Service and go Above and Beyond if you have problems to get them fixed! They were able to get custom settings to work where other server providers were not able to do! Joshua is best and he is one that got it to work! Their response and communications are outstanding and always go above and beyond! I got two servers with them currently and recommend.
Steven
GBI'm only on day 2 of using the service… I'm only on day 2 of using the service and will update if my experience changes. Customers support is 10/10 they have been super helpful. We are running a 7 Days to Die Modded server (Supported by Blue Fang) and the mod that they installed didn't work the first 2 times but they did finally get it working for us. I'd say 10/10 customer service 4/5 due to the fact that a "Supported mod" didn't install correctly twice.
Jiggle Snack
CAGood for non modded servers Changing my review Pros Very fast support when live support is active. Access to your server files so you can make changes Server is very stable and live support is very helpful and friendly Small mods work through their panel uploader (No bigger then 1 GB) Cons Whenever you upload files via filezilla (Files over 1gb cus you cant upload them on their panel) they corrupt because the windows on their machine flags them everytime. Live support isn't always active during key times during daylight hours so if you corrupt your files your server is down till further notice. Tickets take too long to get seen for small issues. I am using them for a modded conan server I recommend using them if you don't plan on changing your server files or modding with large mods often since they don't have auto mod updaters and files corrupt too often to make it worth the wait and price.
Chris M
GBTracy and Craig, AWESOME Tracy and Craig, Both are wonderful and the most helpful techs when it comes to server configs, both show extreme patience and are willing to explain and even go the distance to double check the work that you think you did right. For instance, we recently removed our join password from our servers and lost all the clusters to the main server. After 3 days of figuring things out ourselves, we decided to contact tech support, and Tracy, came on and instantly helped us get our server back up and running. It was a check mark we forgot to unselect on our server search. It took only 3 mins. Such wonderful staff!! Keep up the great work you guys!
Eric Borbely
GBThese guys really are a cut above the rest… These guys really are a cut above the other server services I have used in the past. Excellent service, excellent systems, integrated FTP, the whole nine yards. The new standard by which all others will be judged in the future! Side note: Brad was the technician assisting me and was excellent in every regard. Really knows his stuff with servers, and the modding community as a whole. Will definitely keep bringing my business here. 5 starts our of 5 stars! Thanks Brad, and all of BlueFang! Eric