Will
GBTop notch customer service We bought a pinball machine for our house. This is the first and probably only pinball machine we will buy. The Pinball Company gave great advice about which machine would be most enjoyable over the years, and had candid observations about reliability. The machine arrived on time and the Pinball Company answered some basic set up questions. It was great to be able to call and quickly get a human during business hours. This was old-fashioned top notch customer service.
DeeAnna
GBBest PinBall Company ever!! Very Trusted and Knowledgable I did a lot of research before purchasing my pinball machine. I was able to speak to the 'owners' to get the information that I needed in order to make a sound purchase. Once I received my machine, it was ready to play immediately. However, as will most machines, parts need to be replaced. The people at The PinBall Company helped me right away and shipped what I needed quickly and a little or no cost to me. No matter the questions I had, they were always quick to answer. Great Company.
Dr. Seth Duffy
GBStellar service and support, end-to-end. Over the course of two years, I have made several NIB purchases from The Pinball Company. My overall experience has been spectacular, from scouting options to purchasing and dedicated support thereafter. Zero complaints. As a brand new person to pinball, Dominic has been a huge supporter in what may have been a daunting process. Thank you!!
Eric Simon
GBExcellent Customer Service! I recently bought 2 Pinball machines from The Pinball Company. The experience went well above and beyond my expectations. Brooke was very pleasant to work with over the phone when I needed a replacement part sent. I would highly recommend buying pinball from this company. I will be making future purchases from this company as well.
Steve
GBYou were awesome to work with and … You were awesome to work with and definitely will be back for more fun gaming goodies from you. Your service and details of the transaction were top notch!! Thank you.again. Steve Swick, Swick Broadcasting Company, Local Radio Networks.