Easy cancellation The team member I talked to (Francie S.) was concise and polite. I didn't feel pressured to keep my subscription going and they provided helpful links on how to cancel through PayPal too. It was an overall easy experience

Extremely helpful and very… Extremely helpful and very understanding. Thankful that I used this site and worked with such amazing people! 100% recommend to any user looking to build a server!

Nahuel Is The BEST Everyone needs to hear this one out! Nahuel is the BEST and most helpful support agent I have talked to yet. Nahuel is super kind and it seems like this support agent actually cares about fixing the issues you might have on your server or even any other questions you might have relating to the server! Thank you so much, Nahuel for all your time and support you are an amazing person! All respect towards you <3!

Great support! The support operator acted incredibly fast and was really helpful. I put the ticket on high priority and was responded to in less than 30 minutes which I did not expect at all. The person seemed joyful in there reply and if I needed more assistance they seemed completely open in it. Overall great experience, especially because the original thing I put the ticket in for was rather stressful.

Woke up to a $70 charge and found out… Woke up to a $70 charge and found out the server I had requested to be taken down months ago wasn’t. I walked in to customer service honestly preparing to have to be THAT customer and was pleasantly surprised when the swiftly and easily refunded the charge. Despite the mixup, the corrected it in a professional manner, and that’s what really matter in my opinion. Their name was Roselynn D.