Jeffrey Martin
GBAct like a legit company!!! When are you going to pay what is owed? My organization used Brown Paper Tickets which is still currently up and operating and notes it is now operated by you. I understand the transition, but it is time to start paying what is owed. Stop with the canned response to fill out a form. Answer emails, turn phones on. Offer customer service like a legit company.
customer
GBMore robust than we need, makes it a little unweidly The event creation portion of events.com is more complex than we need. I see how other, larger, events would need more robust features, but we're a relatively small festival. It's just a bit of a hassle to try to wade through all of the different screens to determine which information we need to fill in that is applicable to us... and then re-submit the info because some portion of the form that isn't relevant to us is required before we can move on. We like events.com to get our event out into the world, but it seems to take us more time to create our event on this site than it does on others'.
customer
GBI'm a volunteer with the Ogden Nature Center I'm a volunteer with the Ogden Nature Center and was putting their events on Spingo. Events.com is much harder for me and maybe it's not intended for non-profits. I don't even know which category to select for outdoor programming like summer camps or weekly nature events. I can choose leisure and family, I guess. The category idea is confusing for me. I thought I entered the info for an upcoming concert at the Nature Center and don't see it show up. The default always goes back to New York.
Terry Fillipi
GBI am also waiting for $10,285 for an… I am also waiting for $10,285 for an event held in June, 2023. I had used Brown Paper Tickets for online ticketing for the previous 9 years. No communication from either BPT or Events.com to numerous inquiries about payment of the money collected from my ticket holders. This is not acceptable! How can a company fleece so many people and organizations?! Please spare me and others the canned response to this review. WE JUST WANT OUR MONEY!!
Rebecca Woll
GBStill Waiting for Money Owed - ETA Finally got paid We were quite happy initially that Events.com acquired Brown Paper Tickets as this organization owed us money for tickets sold at an event held in Spring 2022 and Events.com promptly paid us back for this. However, the money for tickets sold at a subsequent event held in December 2022 (which Events.com managed) is STILL OWED to us nearly 5 months later. We have repeatedly enquired as to when we will receive our funds with no response. We are now using another online ticketing platform. ETA: Once we went public with bad reviews online, we "miraculously" were paid the money we were owed. I stand by my original review - it took a great, lengthy effort to finally get paid by Events.Com.