Appalling service Appalling service, I wish I'd never used them. I've booked a ticket for the NY Met for 6th October and fully paid on the 29th August. The email states tickets will be ready on Aug 30, 2022. Today is 26th September and still no ticket. I asked the customer service and was told I would just have to wait, why when they already have my money? I totally resent paying $257 to these people and have nothing to show for it. I travel to the US next week and will not have access to a printer so even if they do send a ticket, which I doubt, how will I print it? I definitely won't use them again.

Don't buy ticket from this company Stay far away from this company - they are cheating you to pay over prized tickets. I have just bought ticket for more than 3 times the original value because their homepage appears to be an original ticket place of the New York City Ballet. I paid $137 per ticket for tickets I could have bought easily for $40 at the original place. Naturally they claim that you find somewhere in the conditions that they are a resale market place. This is of course not directly visible on their page, which makes you believe the site is the original sales place, such you don't question if the ticket price is right. Furthermore, they have paid Google to get on top of the search for New York City Ballet. All in all they cheated me into paying $548 for tickets worth $160.

METROPOLITAN OPERA SCAM. We paid over $600 for two premium… We paid over $600 for two premium tickets to see La Traviata at the Metropolitan Opera last week. Thankfully my husband insisted they email the tickets early because we were flying and he insists on having things printed out. Tickets arrived and they were the back row Orchestra...I looked it up and these are $97 tickets. I called and was referred to someone else who would only communicate via email. I was offered credit but no refund. Thankfully American Express fraud department took care of it and we were able to purchase proper tickets from the Met site. They APPEAR TO BE THE MET SITE WHEN YOU SEARCH FOR TICKETS. I spoke to representatives from the Met office who are aware of this scam...in response to the response below, we did NOT CHOOSE TO SIT IN THE BACK ROW FOR $300 A TICKET. American Express has refunded the money you attempted to steal from us. Thanks.

Scam artists! Avoid! At the last minute (24 hrs before the performance), they sent an email saying that they had cancelled my tickets and refunded my money for the ballet. But this was well after travel plans had been made. An in fact, they did not refund my money. DO NOT USE THIS COMPANY. They are fraudulent.

Metropolitan Opera tickets Metropolitan Opera tickets. I was skeptical about this company, but I had a good experience buying and getting my tickets. Just check your spam folders. Cause the company does email the etickets.