Do not use this company to purchase tickets After purchasing 7 tickets from this awful company I cannot recommend anyone uses them. In fact only use them if you want to buy over priced tickets and then be charged 45% the cost of the tickets to cancel an order months in advance of an event. I have no idea how companies like this stay in business.

Deceitful second class business This is honestly the first bad review I have ever written since I'm not normally a complainer, but what I have been put through by eticketboxoffice.com is down right wrong. After spending $1900 last year as a X-mas gift for my wife for tickets to see Andre Bocelli, the April 20th event @ the MET was cancelled due to the COVID-19 pandemic. On April 6th I received an email saying I would get my refund within 30 days so on April 20th I called Eticketboxoffice and the office said I would have to write an email to request a refund which I did. The next day a reply came back saying no refunds due to the Pandemic and the called the Force Majeure card on me saying I can get a voucher for a future event. I do not want to see a future event I want to see Andre and besides I'm fourloughed from my job due to the COVID-19 crisis so why should I have to float this money to this large company I could use it to pay off my CC debt. My wife bought tickets through Ticketmaster and her event was canceled also because of COVID-19 and she got a full refund. I even talked to the supervisor and he said if they gave everyone a refund they would be out of business. Frankly this is not my problem. I paid for a service(concert) that I did not get so they need to do the right thing and refund people's money. If I learned anything from this disaster, do not go through a deceitful, second class business. They should be ashamed of themselves to treat people they way they are under the circumstances when many other companies are helping those in need.

Please be careful with this company. Please be careful with this company. They sell tickets for double price of original tickets and charge a service fee of 18$ and delivery fee of 40$ for just sending an mail for 2 tickets.

METROPOLITAN OPERA SCAM. We paid over $600 for two premium… We paid over $600 for two premium tickets to see La Traviata at the Metropolitan Opera last week. Thankfully my husband insisted they email the tickets early because we were flying and he insists on having things printed out. Tickets arrived and they were the back row Orchestra...I looked it up and these are $97 tickets. I called and was referred to someone else who would only communicate via email. I was offered credit but no refund. Thankfully American Express fraud department took care of it and we were able to purchase proper tickets from the Met site. They APPEAR TO BE THE MET SITE WHEN YOU SEARCH FOR TICKETS. I spoke to representatives from the Met office who are aware of this scam...in response to the response below, we did NOT CHOOSE TO SIT IN THE BACK ROW FOR $300 A TICKET. American Express has refunded the money you attempted to steal from us. Thanks.

I was getting a little nervous… I was getting a little nervous because whoever the third party was who was selling these tickets to me off this website didn't email them right away. I waited about 3 days and then emailed customer service to inquiring as to whether or not I had been scammed. I promptly recieved a call from Eticketboxoffice. The guy on the line explained to me that when the price of the tickets are high, like the ones I had purchased, they sometimes take a while to process to the 3rd party. He said something like they have to check to make sure the credit card charge is valid. Then he offered to give me closer seats which he could send right away at no extra charge for my inconvenience. I was dazed and confused and then suddenly excited...the new ticket seats came via email in less than 10 minutes like he said, and now I'm in the orchestra 3rd row of the metropolitain Opera's new years Gala concert. This has made my wife's Christmas. 5 stars for customer service! The tickets are printed and they look legit. I'm sure I'll have no trouble getting in. Thank you guys for the free seat upgrade!