Great/Big problem Had no problem receiving one set of tickets. Tickets in mobile account within minutes. Other ticket major problem unable to download ticket. Live chat no help. Only because had problem before did i know that I could pickup ticket at box office

Beware of service charges The prices are not the cheapest and service charges are pretty high and there is no disclosure until final purchase. Would like to have seen it upfront before going into the order pages

Buble concert Went to Buble concert, was told my tix were no good. Had to buy new ones at the event. Contacted ticketoffices about 10 times, after many hours on the phone and months later, I finally got my refund. Overall, I do not trust this business as it was very suspicious on why I was denied entry and the fact it took so long to receive my refund. Also, I felt I was given the runaround and they had no answers to any questions. Lastly, it was nearly impossible to reach them. I recommend going straight to Ticketmaster.

ticket sales Easy to follow.

Excellent customer support Received full credit for pandemic related cancellation of an event. Followed up two years later to apply the credit towards another event. Support person ( Menchie T.) was very patient and helpful getting us our choice tickets with minimal wait and no hold time. This surpassed expectations. Thank you.