Excellent Customer Service A+++ Purchased tickets for an upcoming show and didn't receive the confirmation email. Contacted support and they took care of my issue (which was my fault - mistyped email address) and addressed all of the questions that I had. Very happy with the support - Lily was the best! Highly recommended A+++

I bought tickets for the wrong day in error I bought the wrong tickets by mistake so I emailed to request a swap to a different day. It took a few days to get a response but it was clear I just needed to purchase more tickets for the correct day before I could get a refund which I did. I then received a response a few days later confirming my refund . All painless, the only negative thing would be the response time.

I am still waiting for my Bruce… I am still waiting for my Bruce Springsteen tickets for Thursday6 July. Emailed twice but just received a reply to follow the link that isn’t allowing me to download the tickets. Getting worried 3 July: without ANY communication from Lyte I had an email from AXS regarding my Bruce Springsteen tickets. All now downloaded. The lack communication from Lyte was disappointing to say the least and stressful. Had I been scammed. Would not recommend them to anyone.

Questions about potential scams answered I had questions about some things that potential ticket sellers were saying online, and they appeared to be scams. I had the pleasure of dealing with Lily, and after asking for more information, she provided information that verified that these were indeed scams. She also told me to email Lyte to verify any sales links if I had concerns about other scams. Thanks Lily!

Lyte did their bit Highly efficient and rapid response, which eased my worries regarding ticketing fir an up and coming event. Jazz, who was my customer liason, was friendly, Informative and supportive. Spot on from Lyte.