Martin Henderson Didn't Have My Poster to Sign Live on Instagram To Whom it May Concern: Martin Henderson and Alexandra Breckenridge did a live signing on Instagram on 3/3/24. Martin didn't have certain posters so he couldn't sign my poster live. I wrote to you, Streamily, and you emailed me right away and it said that the celebrity will work with their Talent Rep with Streamily to resolve the issue. I know it is not your responsibility, but by any chance can you tell me if or when Martin has/will talk to the talent rep. about this? Can you also let his talent rep. to talk to him about us fans getting a partial reimbursement for the poster because part of the price was for him to sign it live when he was signing the posters. Thank you very much in advance for your help? Sincerely, Abby Shwide

6 months, no shipment, no full refund I placed an order on October 29th 2023. For months and months, the status of the order has been stuck on "Waiting To Receive Order From [Talent]". I asked multiple times about this. At first I only got standard responses of "be patient, it will be here soon, surely". Then, I contacted "Nathalia" (as all those copy-paste responses on Trustpilot point out; I assume it is their codeword for "vocally unsatisfied customer" and expected them to actually do something this time). They answered on April 11th, refunded me $20 of the $120 paid and assured me they will receive my print "in the next few days". Surely. Two weeks later, and to no one's surprise, the months-long-missing print did not suddenly appear. The order status is the same it has always been. They keep stringing me along, they have been giving me empty promises for HALF A YEAR now and simply won't admit the print is lost and refund me. I want my money back. A lost shipment would have been sad either way, but this? This customer "service" is unacceptable. Heed all the negative reviews on here and stay AWAY from Streamily, because they will NOT help you once anything goes awry with your order.

quickly fixed mistake there was an error with the video being sent, and they got in contact with the talent and fixed the issue as quickly as possible. the signed print i got for my brother's birthday was amazing, and he loves it.

Ordered in January, it’s April and still nothing To be clear, this review holds absolutely nothing against Neil Newbon, as I’m sure he’s beyond busy. It’s Streamily I have beef with. I find it a little audacious of yall as a platform to start asking for reviews when I have not received the autograph I ordered in January and it is currently April 12th. This is even after contacting customer support months after making the order. Don’t ask for reviews when you haven’t delivered the product you want reviews on. Edit: I also want to clarify I don't mind waiting a while for my order. It's not about how long it's taking!

Great! Had a lot of problems with my country's post office services, but Streamily offered me support all the way and my (gorgeous by the way) print came in a very good package Finally have this little peace of Miss Furina herself with me, my most treasured item <3